Baboró International Arts Festival for Children Child Protection Policy - PDF

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Child Protection Policy Table of Contents Baboró International Arts Festival for Children Child Protection Policy Statement 3 Code of Behaviour for Staff 4 Code of Practice 4 Duties of Stewards

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Child Protection Policy Table of Contents Baboró International Arts Festival for Children Child Protection Policy Statement 3 Code of Behaviour for Staff 4 Code of Practice 4 Duties of Stewards 9 Designated Person and Deputy Designated Person for Baboró 11 Reporting Procedures 11 Confidentiality Statement 14 Recruitment and Selection Policy Statement 15 Staff Management and Policy Statement 15 Involvement of Primary Carers 16 Allegation Procedures 17 Complaints and Comments Procedures 17 Definition and Recognition of Child Abuse 18 Updated Information as of 2011 on Child Protection Policy and Procedures for Young People and Children 23 Contact Details Child Protection Children First 23 Standard Notification Form 24 Appendix 1: Signs and symptoms of child abuse 25 Page 30 th June 2016 Page 2 of 31 Child Protection Policy Statement Baboró are committed to a child- centred approach to our work with children and young people. We undertake to provide a safe environment and experience, where the welfare of the child/young person is paramount. We will adhere to the recommendations of Children First: National Guidelines for the Protection and Welfare of Children. We have implemented procedures covering: Code of behaviour for all staff whether permanent staff, volunteers, facilitators or interns; Reporting of suspected or disclosed abuse; Confidentiality; Recruiting and selecting staff; Managing and supervising staff; Circulating information to staff, primary carers and participants; Allegations of misconduct or abuse by staff; Complaints and comments; Incidents and accidents. This policy will be reviewed annually at the Board of Directors yearly review meeting and at lease two months prior to annual festival event. [Signed by Designated Person] Date: th June 2016 Page 3 of 31 Code of Behaviour for Staff A Child Centred Approach Treat all children and young people equally. Listen to and respect children and young people. Create an atmosphere of trust. Involve children and young people in decision- making as appropriate. Provide encouragement, support and praise (based on effort rather than achievement). Use appropriate language (physical and verbal). Offer constructive criticism when needed. Treat all children and young people as individuals. Respect differences of ability, culture, belief, ethnicity and sexual orientation. Respect a child s or young person s personal space. Discuss boundaries on behaviour and related sanctions, as appropriate, with children, young people and their primary carers. Encourage feedback from groups and individuals. Use age- appropriate teaching aids and materials. Be aware of a child s or young person s other commitments when scheduling activities. Be cognisant of a child s or young person s limitation. Code of Practice Make parents or carers, children and young people aware of your Child Protection Policy. Record any incidents and accidents and inform parents or carers promptly. Report any child protection or welfare concerns to the HSE (duty social worker) or An Garda Síochána (out of hours or in an emergency). Have emergency procedures in place e.g., medical assistance, fire safety, etc. If working within another organisation (as a contractor) agree a code of practice and how child protection procedures will be managed. When working with groups ensure proper supervision and ratios of adults to children depending on age, ability and activities involved. Work in an open and transparent manner letting children, young people and parents know the structure and content of your programmes. Plan and be sufficiently prepared, both mentally and physically for your activity. Evaluate work practices on a regular basis. Observe appropriate dress and behaviour. Maintain awareness around language and comments made. If you think that something you said may have caused offence or upset, then try to address it in a sensitive manner as soon as possible. Address any difficulties or issues promptly, and keep a written record of issues discussed, agreements reached, names of those involved and dates, as appropriate. Maintain open communication with all parties, and invite feedback including comments or complaints. Inappropriate Behaviours Avoid spending excessive amounts of time alone with children/young people; Don t use or allow offensive or sexually suggestive physical and/or verbal language. Don t single out a particular child/young person for unfair favouritism, criticism, ridicule, or unwelcome focus or attention; 30 th June 2016 Page 4 of 31 Don t allow/engage in inappropriate touching of any form; Don t hit or physically chastise children/young people; Don t socialise inappropriately with children/young people, e.g., outside of structured organisational activities. Physical contact Seek consent of child/young person in relation to physical contact (except in an emergency or a dangerous situation); Avoid horseplay or inappropriate touch; Check with children/young people about their level of comfort when doing touch exercises; Health and safety; Don t leave children unattended or unsupervised; Manage any dangerous materials; Provide a safe environment; Be aware of accident procedure and follow accordingly. Special Needs Review Baboró special needs information on taking care to kindly address seating requirements. Be aware of the requirements of Relaxed Performances. A relaxed performance is aimed specifically at parents or teachers who may have concerns about bringing their child/children to a public event for a variety of reasons. They may find it difficult to be still and/or silent for the duration of a performance. They may have concerns about the space darkness/noise etc. They may need regular reinforcement in the form of food/drink etc. Their behaviour may be unpredictable. These performances are presented in a supportive atmosphere and reduce any discomfort or anxiety children or parents may have surrounding the theatre experience. Children, parents, teachers and carers can enjoy the experience knowing that: The performances selected have visual delights or music and usually include humour. If children are uncomfortable and need a break they can go out and return when they are ready. If children require snacks to be available to eat they will be allowed to do so. We do ask that the snacks are not wrapped in noisy paper. It is not essential that the children are absolutely silent throughout the performance. These performances are open to everyone. The aim of this programme is to provide a comfortable and relaxed space for children to enjoy the show, and in turn to provide a stress- free environment for the audience. Always greet the teachers to see if there is anything you need to know about any child in order to be of service. 30 th June 2016 Page 5 of 31 CODES OF PRACTICE FOR ALL STAFF Baboró International Arts Festival for Children is a child- focused organisation. Our mission is to facilitate children explore the wonder of their world through the magic of creative expression. Fundamental to this is creating an experience where children who participate in any aspect of Baboró are treated with respect and care and where their emotional, physical and mental safety is paramount. We want our audience to enjoy their experience from the moment they receive a Baboró programme or are told about a workshop to the moment they walk out of a theatre or workshop space after engaging in a Baboró event. Their Baboró experience is not just about the show they see or the workshop they engage in, it is also about how they are treated, cared for and respected by all members of the Baboró staff they come in contact with from box- office, to venue, to performers, to workshop facilitators. These underlying principals operate when dealing with any member of the public on behalf of Baboró. Be polite, pleasant and helpful Always treat the public with courtesy (no matter what age they are). You are the front line of the Festival and in your professional capacity represent the public face of Baboró. Never be abrupt, short or rude to the public even if you think the person to be wrong. If necessary bring their attention to written policy notes regarding late arrivals, sold out shows, cancelled shows, delayed shows and age requirements. Be firm (but polite) You have a job to do. For example, if you have to ask someone to keep an aisle clear, remember you are doing it for the safety of all and must ensure that it is kept clear Be aware Know where all the fire exits and extinguishers are located and know the fire drill. Exits are to be kept clear and all staff at the venue made aware to check exits. Do not argue with any member of the public. If there is a complaint regarding a situation you are not in authority to solve at the time, advise the complainant that they may make a formal complaint by phone to (Baboró general office) or in writing to Baboró, Hynes Building, St Clares Walk, Merchant s Road, Galway or Do not smoke or curse in front of the public. Neat Dress Required. Alcohol/Unprescribed Drugs Consumption of alcohol/unprescribed drugs is not allowed either immediately prior to or when on duty for Baboró. If there is evidence that this has been the case e.g. breath smells of alcohol then you will be relieved of your duties immediately. Be on time Punctuality on everyone s part is vital to the smooth running of the event. Staff should arrive one hour prior to performance time. Wear your staff identification 30 th June 2016 Page 6 of 31 While on duty, please wear the identification and T- shirt the management will give you. This will help the public identify you as a Baboró staff member and someone who can help them. Be vigilant Be aware of what is going on around you. Report any incident no matter how minor. Know the shows Know how long the shows are and what time they will be over. If during the public performances, parents are collecting children, please advise them to be at the venue 10 minutes before the end of the event. Liaise with the performance company s stage manager / production manager to ensure you are aware of any delays affecting the start time of a show in order to inform parents of a later collection time. Staff must carry a copy of the Baboró Programme at all times Just in case people have queries on other shows or workshops, carry a copy of the brochure with you for easy reference. Know the venue locations. There is a map in the programme. Baboró staff are not responsible for caring for children on behalf of their parents, guardians or teachers. Only children over ten should be attending unaccompanied by an adult. Take cognisance of Child Protection Guidelines as outlined in your training. Children Groups of children on a day out of school can be more high- spirited than usual. If children are disrupting performances or carrying out activities, which could result in a dangerous situation for themselves or others, do not shout directions at children or make any physical contact. Inform their teacher / guardian and if necessary ask them to leave the auditorium. Always remain calm, polite and professional. Food and beverage consumption Food and beverage consumption is not allowed in any of the festival venues. Remind teachers and parents of this as they enter the venue lobby and ask them to instruct the children in their care to put away the food out of reach, for example in a closed school bag. If it is not, confiscate it. Please note that an exception may be made in the case of those attending Relaxed Performances. Mobile Phones Staff must always ensure their mobile phones are completely turned off when attending any performance. Public should be reminded to switch their phones off during the public announcement. First Aid If any child or member of the public requires first aid, please bring them to the attention of the Venue Manager. 30 th June 2016 Page 7 of 31 POLICY DOCUMENTS Age Requirements Age guidelines are listed with each production in the Festival Programme. Please respect guidelines listed by the performers and the festival, which are aimed to ensure that your child is attending an age appropriate performance. Please note that children under 10 may not attend a performance unless accompanied by an adult Maximum Capacity A maximum capacity has been allocated for each performance. This has been decided taking into account health and safety and guidelines from the performing companies to retain optimal viewing experience for attending audiences. Our staff are not authorised to allow additional patrons into the auditorium, please do not ask them to do so as refusal may offend. Food & Drink Please note that no food or drink is allowed during any performance at Baboró, with the exception of Relaxed Performances. Please respect this policy, which has been agreed in order to ensure that patrons are allowed to view performances without any disturbances. Disturbances Please note that it is Baboró policy to advise our Stewards / Venue Managers to remove from the auditorium any individual or group who is seen to create unnecessary disturbance during a Festival performance. We ask that you please cooperate with the staff member should this situation arise. Please note no refunds will be provided in this instance. This does not affect your statutory rights. Special Needs 30 th June 2016 Page 8 of 31 Please note it is Festival Policy to, in so far as possible, allow patrons with special needs to gain entry to the auditorium in advance of other patrons if this is the course of actions most suitable for ease of access for the patron(s). We kindly ask that where possible, any special needs or seating requirements are made known to us at the time of booking. Emergency Announcement Please see below general Emergency Announcement. Please note that the emergency announcement for each venue should be used as appropriate: Ladies and gentlemen due to emergency circumstances that have arisen it will not be possible to continue today s event and you are requested to leave the viewing area as calmly and quietly as possible by your nearest exit. Please follow the direction of staff members. Pre- Show Announcement The announcement may be adjusted to suit Age profile, but the following three main points must be included and made clearly: Welcome to Baboró (For Schools) If you have a backpack please put it under your seat. Please note your nearest exit in case of an Emergency, the exits are (LIST LOCATIONS) Please remember that no food or drink is allowed in the auditorium. And finally please remember to turn off all your mobile phones. Thank you - now sit back, relax and enjoy the show! Duties of Stewards Stewards report to the Venue Managers to get their opening and closing assignments. Stewards must make themselves aware of their responsibilities in relation to the Health Safety and welfare of participants and the public. In particular stewards must note the location of people with mobility difficulties or special needs that may require attention in the event of an emergency. Stewards must carry out pre event checks of their allotted area to ensure that there are no hazards that may cause injury to participants or the public. When hazards are identified, they will be brought to the attention of the Event Safety Officer via the Venue Manager. 30 th June 2016 Page 9 of 31 Stewards will familiarise themselves with the event layout to enable them give information to the public. In particular they will note the location of First Aid Posts and Toilet Facilities. Stewards will go out to greet and welcome arriving school groups. They will guide the groups and teachers/guardians to the venue. Please note that it is the responsibility of accompanying teachers/guardians to keep children safe on the streets. Stewards will take the group to an area in the venue prior to a performance where the children can wait. Please remember to ask the teacher to check in with the Venue Manager. Stewards will monitor crowd conditions to ensure the safe dispersal of crowds and prevent overcrowding. In particular they will take note of an individual or family who may be attending the same show as a school group to ensure they are not caught up in the crowd. Stewards will ensure that all walkways are clear within the auditoria. Stewards will seat the children row- by- row and class- by- class. Stewards will take responsibility for keeping the audience from disrupting the performance. Stewards will be aware of the actions to be taken in the event of an emergency. Stewards will not consume alcohol or drugs prior to or while on duty. Stewards will be courteous and calm towards participants and members of the public. 30 th June 2016 Page 10 of 31 Designated Person and Deputy Designated Person for Baboró Aislinn O heocha, Executive Artistic Director ( or ) has been designated as the person to contact if you have an issue or concern about any aspect of a child s or young person s safety and welfare. It is the responsibility of this person to support and advise staff about policy and procedures in relation to child protection and to ensure that procedures are followed. It is also the responsibility of the Designated Person to liaise with the Health Service Executive or Gardaí where appropriate. Jennifer Ahern, Producer, has been designated as deputy and can be contacted at or Baboró has an incident book that is kept in the festival office located at Hynes Building, St Clares Walk, Merchants Road, Galway ( ). Reporting Procedures Reporting procedures for matters relating to a child/young person s safety and welfare. Incident book is on file in the Baboró office on Merchants Road. This book is stored securely and confidentiality will be maintained. Children First: National Guidance for the Protection and Welfare of Children Responsibility to report child abuse or neglect Everyone must be alert to the possibility that children with whom they are in contact may be suffering from abuse or neglect. This responsibility is particularly relevant for professionals such as teachers, child- care workers, health professionals and those working with adults with serious parenting difficulties. It is also an important responsibility for staff and people involved in sports clubs, community activities, youth clubs, religious/faith sector and other organisations catering for children The HSE Children and Family Services should always be informed when a person has reasonable grounds for concern that a child may have been, is being or is at risk of being abused or neglected Child protection concerns should be supported by evidence that indicates the possibility of abuse or neglect A concern about a potential risk to children posed by a specific person, even if the children are unidentifiable, should also be communicated to the HSE Children and Family Services The guiding principles in regard to reporting child abuse or neglect may be summarised as follows: (i) the safety and well- being of the child must take priority; (ii) reports should be made without delay to the HSE Children and Family Services Any reasonable concern or suspicion of abuse or neglect must elicit a response. Ignoring the signals or failing to intervene may result in ongoing or further harm to the child Section 176 of the Criminal Justice Act 2006 introduced the criminal charge of 30 th June 2016 Page 11 of 31 reckless endangerment of children. It states: Baboró International Arts Festival for Children A person, having authority or control over a child or abuser, who intentionally or recklessly endangers a child by (a) (b) causing or permitting any child to be placed or left in a situation which creates a substantial risk to the child of being a victim of serious harm or sexual abuse, or failing to take reasonable steps to protect a child from such a risk while knowing that the child is in such a situation, is guilty of an offence. The penalty for a person found guilty of this of
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